Our Services

  • Streamline your day-to-day admin, stay compliant, and keep your hospitality business running smoothly.

    Our Administrative Support package is designed to take the pressure off your internal team by managing essential operational tasks with accuracy and consistency. From payroll and employee admin to system checks and stock reporting, we cover the core back-office functions that keep your business efficient and compliant.

    ✅ What’s Included

    Payroll & Tronc Services (for teams up to 50 employees)

    • Monthly payroll processing, including liaising with payroll providers

    • Monthly Tronc allocation and compliance support in line with HMRC guidance

    Employee Administration

    • Right-to-work verification and document storage

    • Onboarding pack creation and contract management

    • Ongoing employee file maintenance

    System Maintenance & Monitoring

    • Weekly checks on core systems (EPOS, rota, EMS)

    • First-line troubleshooting and escalation where needed

    • Ensuring tech tools run smoothly across departments

    Stock Management Support

    • Monthly usage reporting and GP variance tracking

    • Alerts on anomalies to reduce waste and protect margins

    Ongoing Support

    • Email-based support (up to 5 hours per month)

    • Quick responses for operational queries and documentation requests

    Perfect for: Independent restaurants and small hospitality groups looking to reduce admin load, stay compliant, and focus more time on guests and growth.

  • Structure, streamline, and scale your hospitality operations with confidence.

    Our Operations Support package is designed for growing restaurants and hospitality groups that need reliable systems, clear people practices, and day-to-day operational support. We work directly with your leadership and site teams to embed structure, improve performance, and drive commercial outcomes.

    ✅ What’s Included

    People & Team Management (up to 50 employees)

    • On-site or remote support for line managers

    • Conflict resolution, team structure, and day-to-day HR guidance

    • Performance management and succession planning

    Policy & Compliance Support

    • Implementation and review of key policies (handbook, grievance, disciplinary, etc.)

    • Guidance on legal requirements and best practice

    • Tronc and payroll setup advice where relevant

    Stock & Procurement Oversight (up to 3 sites)

    • Stock GP monitoring and waste reduction strategies

    • Supplier analysis and purchasing process reviews

    • Monthly stock variance and usage reviews

    Training & Development

    • Coaching and mentoring for site leads and new managers

    • Advice on onboarding frameworks and role clarity

    • Culture and feedback tools to support team engagement

    Commercial Support

    • Weekly review of performance metrics and cost control

    • Troubleshooting across departments (Ops, People, Finance)

    • Focused support to help hit GP, labour, and EBITDA targets

    Perfect for: Multi-site independents and scaling hospitality teams in need of structured operations, leadership guidance, and commercial accountability.

  • Strategic operational leadership without the full-time hire.

    Our Fractional Operations Director offer gives you high-level support to drive growth, improve performance, and lead change — all without the cost of a permanent senior hire. Ideal for founder-led businesses preparing for scale or navigating change.

    ✅ What’s Included

    Financial Strategy & Planning

    • Budget setting and cost centre breakdowns

    • Forecasting and KPI alignment by site or department

    • Financial model reviews and investor-ready insights

    Leadership & Performance

    • Weekly ops meetings with management teams (up to 3 sites)

    • 1:1 coaching for key leaders

    • Support on business cases, expansion planning, and role design

    Reporting & Accountability

    • Weekly performance reports (labour, GP, sales, spend)

    • Monthly account meetings with commercial insights

    • Quarterly cost-saving reviews and supplier renegotiation

    Growth & System Design

    • Expansion-readiness assessments

    • Operational framework and documentation development

    • Due diligence preparation and scaling strategy input

    Perfect for: Founder-led businesses, investor-backed concepts, or established groups in transition — looking for strategic operations leadership without the full-time overhead.

  • Flexible hospitality consultancy tailored to your timeline, budget, and business needs.

    Not every business needs a full-time consultant — sometimes, you just need the right support at the right time. Our Project and Retainer packages are designed to give hospitality teams flexible access to expertise across operations, people, and culture, with clear deliverables and measurable impact.

    ✅ Project-Based Consultancy

    For time-bound needs, specific goals, or one-off challenges.

    Examples of Project Work:

    • Tronc setup or review

    • Staff handbook creation or policy refresh

    • Team structure mapping and role clarity

    • Stock or system audits

    • Onboarding framework design

    • Opening support for new sites

    Typical duration: 2–6 weeks
    Includes: Kick-off meeting, scoped deliverables, email/Slack support, and wrap-up review

    ✅ Monthly Retainers

    For ongoing support, strategic consistency, and peace of mind.

    What’s included:

    • Flexible hours across the month (14–35 hours)

    • Prioritised support for founders and leadership teams

    • Access to Blue Padma’s full range of services (Ops, People, Policy, Culture)

    • Monthly check-ins and reporting

    • Slack or email support for reactive issues

    Packages start from: £500/month
    (Custom retainers available based on scope, team size, or site count)

    Perfect for:
    Founders, GMs, and Ops leads who want flexible access to expert support without overcommitting internal resources.